Privacy Policy

Privacy Policy for Aleigro

Last Updated: December 18, 2025

This Privacy Policy describes how Aleigro (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://aleigro.com (the “Site”) or use our mobile applications (the “App”).

1. Transparency & Data Collection

We collect information categorized by how you interact with our platform.

A. Information You Provide Directly

Account Registration: Name, email address, password, and phone number.
Order & Billing: Shipping address, billing address, and payment confirmation (handled by encrypted third-party processors).
Customer Support: Records of communications with our support team.

B. Information Collected Automatically (Cookies & Tracking)

In compliance with Google’s tracking requirements, we collect:

Log Data: IP address, browser type, referring/exit pages, and time stamps.
Device Information: Hardware model, operating system, and unique device identifiers (IDFA/AAID) for mobile app performance.
Behavioral Data: Products viewed, items in cart, and search queries to improve user experience.

C. Information from Third Parties

We may receive information from social media platforms if you choose to "Log in with Google/Facebook," or from fraud prevention services.

2. Secure Data Processing & Payment Standards

To meet Google Merchant Center and PCI-DSS standards:

Encryption: All sensitive data (payment info and personal IDs) is transmitted via Secure Socket Layer (SSL) technology.
Payment Gateways: We do not store or process raw credit card data. Transactions are handled by [Stripe/PayPal/Adyen].
No Sale of Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Use Your Data

We process your information to fulfill our contract with you and for legitimate business interests:

Transaction Fulfillment: To process payments and provide invoices.
Delivery: Sharing your name and address with courier services (e.g., FedEx, UPS, DHL).
Risk Assessment: Screening orders for potential fraud (via Google reCAPTCHA or automated tools).
Advertising & Remarketing: Using cookies to show you relevant Aleigro products on Google, Facebook, and Instagram.

4. Mobile App Specific Disclosures (Apple & Google Play)

A. App Permissions

The Aleigro App may request access to:

Camera: For profile picture uploads or scanning payment cards.
Push Notifications: For order updates and promotional alerts.
Location: To provide localized shipping rates and currency.

B. Account Deletion & Data Retention

Under Apple’s App Store Review Guideline 5.1.1, users have the right to delete their accounts.

How to Delete: You may initiate account deletion within the App Settings > Account > Delete Account or by emailing us at support@aleigro.com.
Retention: Upon request, we will delete all personal data unless we are legally required to retain it (e.g., for tax/audit purposes).

5. Third-Party Service Providers

6. Global Privacy Rights (GDPR & CCPA/CPRA)

Depending on your residency, you have the following rights:

Right to Know/Access: Request a report of what data we have collected.
Right to Rectification: Correct inaccurate data.
Right to Opt-Out: You can opt-out of "targeted advertising" via your browser settings or the "Do Not Sell My Info" link on our footer.
Right to Portability: Request your data in a machine-readable format.

7. International Data Transfers

By using Aleigro, your information may be transferred to and processed in countries outside of your own. We ensure these transfers are protected by Standard Contractual Clauses (SCCs) or other legal safeguards.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Contact Information & Compliance

For any privacy-related inquiries, please contact our Data Protection Officer:

Aleigro Privacy Team Physical Address: Aleigro Inc. Buea, South West Region -CAMEROON

Email: support@aleigro.com

Phone: +237 651 22 66 66