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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Depending on your shipping address, you may be eligible only to some specific shipping methods. We offer Aleigro Standard Shipment (ASS), DHL, and SOLEX for shipment within Cameroon. Flat Rate shipment, Same Day Delivery are other methods optional for package delivery.

How Long Will it Take To Get My Package?

Shipment normally takes between 3-30days and 30-45days in rare cases, depending on the career and other applicable regulations in certain countries.

How Do I Track My Order?

We provide tracking options on our website or externally on third party sites. once your payment for your order is confirmed, and your product is shipped, you will receive instructions on how to track your order immediately.

Do I Need A Account To Place Order?

Shopping on Aleigro is pretty easy, we only recommend membership account to offer you personalised experience. You can place an other without creating an account, however, we don’t recommend this.

Other FAQs to Help

What Payment Methods are allowed?

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Is My Credit Card Detail Secured?

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What If I Don't Receive My Order?

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Does Aleigro Has Fulfilment Centres in Cameroon ?

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How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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